Terms & Conditions
Use Our Service
Making an Online Booking is easy.
Just sign in as a member, making sure that you have given us your active e-mail address,
and complete our reservation form. As soon as we receive your request, it is our policy
to process all booking steps within 5 working days (not including Sat., Sun. & Public Holidays).
Please make sure that all the booking details are correct so as to avoid problems during check-in.
Important points are the number of adults and number of children, which intend to occupy the room,
the nationalities involved, the ages of the children, etc. Please also make sure that the names you
write on the reservation form are identical with the ones given in the travel passports.
We do not have any special rates
for children. Sometimes, if space allows, we do allow children under the age of 12 to stay in
the same room as their parents at a small additional charge. An additional bed is then provided.
Cots can be provided for children under the age of 2.
After you have placed an order to reserve a room and successfully paid
for your order online by credit card, we will confirm your reservation by sending you a
hotel voucher by email. Please print this voucher and show it to the receptionist when you
check-in. Please note that, even when a reservation has been confirmed, there are rare occasions
when the requested type of room is not available. In this case, if it is possible, we shall
reserve an alternate type of room at a different price.
You may cancel a confirmed reservation (for which you have received a voucher)
by using our Cancellation Form. When a reservation is cancelled, the following charges will be applied.
• If the notification of cancellation is received at least 3 working days
(not including Sat., Sun. & public holidays) prior to the check-in date, then your payment
will be refunded except for the Order Service Charge and the Credit Card Service Charge
which are shown on your voucher and an additional handling charge of THB100.
• If the notification of cancellation is received 1-2 working days (not including Sat., Sun.
& public holidays) prior to the check-in date, then your payment will be refunded except
for the Order Service Charge and the Credit Card Service Charge which are show on your voucher
and a charge equal to half of the nightly rate of the reserved room(s).
• If the notification of cancellation is received less than 1 working day (not including Sat.,
Sun. & public holidays) prior to the check-in date, then your payment will be refunded except
for the Order Service Charge and the Credit Card Service Charge which are shown on your voucher
and a charge equal to the nightly rate of the reserved room(s).
Please note that if you do not make a cancellation and do not show up at the hotel,
then your payment will not be refunded.
COPYRIGHTS AND DISCLAIMERS
Restrictions on the Use of the Materials in Our Web Site: The Newsiam.net
website and all of its content are copyrighted materials, protected by Thai
copyright laws. The compilation of content on our website is the exclusive
property of Newsiam.net and may not be used for any purpose other than
browsing, shopping, and using the information provided for your own private use
You agree not to copy, reproduce, or modify any part of Newsiam.net. This
restriction includes copying, reproducing, or modifying any names, trademarks
and logos which Newsiam.net owns or has the right to use.
Site material, including pictures, golf courses, hotels, and other product’
descriptions, site features, and travel information, may be downloaded onto one
computer or printed out for personal, non-commercial use only, provided
copyright, trademark, or other proprietary notices are not changed or deleted
and, in the case of printing, that reproduction is not done in large quantities
(defined as ten or more copies of a particular image, description, or
biography). Any modification of the materials on our website or use of them for
any other purpose will violate our intellectual property rights.
Everything you download--the software, images, and data--remains our property.
We retain full and complete title to the software and to all associated
intellectual property rights. Site material may not be redistributed or sold,
nor may it be reverse-engineered, disassembled, or otherwise converted to any
Newsiam.net does not share your personal data with anybody.
All data submitted is kept confidential and is not passed on to any third
Protect your privacy
We will take appropriate steps to protect your privacy.
Whenever you provide sensitive information (for example, a credit card number)
we will take reasonable steps to protect it, such as encrypting your card
number. We will also take reasonable security measures to protect your personal
information in storage. Credit Card Numbers are used only for payment
processing and are not retained for marketing purposes.
To prevent unauthorized access, maintain data security, and ensure the correct
use of information, we have put in place appropriate physical, electronic and
managerial procedures to safeguard and secure the information we collect
online. We use the leading encryption software, Secure Socket Layer (SSL)
protocol. The information you enter is converted into code before being
dispatched securely over the Internet.
How to contact us
If you have any questions regarding security and privacy issues, please contact
us via our website enquiry form.